Marketing

Community Manager

hyderabad,india 1–5 years preferred. Freshers with exceptional communication skills, leadership experience, or commu Exp Posted 1 week ago

Job Highlights

Build and manage Chhap's online and offline communities.
Engage creators, customers, ambassadors, and partners on a daily basis.
Organize community events, meetups, contests, and engagement campaigns.
Moderate discussions across social platforms and community groups.
Gather product feedback and communicate user insights internally.
Create scalable engagement and moderation processes.
Work closely with marketing, product, and customer support teams.
Play a key role in strengthening Chhap's community-first culture.

Job Description

As the Community Manager, you will be responsible for building, engaging, and nurturing Chhap's creator, customer, and ambassador communities across online and offline channels. Your goal is to foster meaningful relationships, increase participation, gather valuable feedback, and create a loyal ecosystem around the Chhap brand.

Key Responsibilities

Build and manage active communities across platforms such as WhatsApp, Discord, Telegram, LinkedIn, Instagram, and other relevant channels. Engage regularly with creators, customers, ambassadors, and partners to encourage participation and loyalty. Plan and execute contests, webinars, AMAs, meetups, challenges, and community campaigns. Moderate discussions and ensure healthy, respectful interactions. Respond to questions, gather feedback, and escalate issues to relevant teams. Collaborate with Regional Marketing Heads to support campus and ambassador communities. Work with content and social media teams to increase engagement. Develop onboarding materials and engagement playbooks for community members. Track community growth, activity, retention, and satisfaction metrics. Build SOPs for moderation, communication, and crisis handling. Identify advocates and power users who can help expand Chhap's ecosystem.

Required Skills & Education

Education

Bachelor's degree in Marketing, Communications, Business, Psychology, Public Relations, or a related field preferred but not mandatory. Strong community leadership experience may substitute for formal education.

Key Skills

Excellent written and verbal communication. Relationship-building and interpersonal skills. Conflict resolution and moderation abilities. Event planning and community engagement. Social media familiarity. Organizational and project management skills. Empathy and active listening. Ability to manage multiple conversations simultaneously.

About Company

Chhap is building a community-first commerce platform that empowers creators, businesses, and individuals to express themselves through customizable products and collaborative opportunities. We believe that strong communities drive sustainable growth, inn

Chhap is a leading fashion-tech brand focused on personalizing style through technology. Join us to build the future of custom fashion.

Role Overview

Role Category

Community Management | Customer Engagement | Creator Relations | Marketing

Industry Type

Employment Type

Permanent

Apply for Available Types

Full Time 1–5 years preferred. Freshers with exceptional communication skills, leadership experience, or commu

₹3,50,000 – ₹8,50,000 CTC per annum + Performance Incentives + Growth Opportunities (Negotiable base

Apply Now

Tip: Read the job description and key responsibilities carefully before applying to increase your chances.